pc crashes on update

everytime i try to update the game it goes to like 4% then my pc bluescreens idk why, this is the first time it ever happened
1 Reply
Support Agent
Support Agent5mo ago
It sounds like your PC might be experiencing a compatibility issue or conflict during the update process. Here are a few steps you can try to resolve this: 1. Update Drivers: Ensure all your drivers, especially your GPU and network drivers, are up to date. 2. Run as Admin: Right-click the VALORANT installer and select "Run as Administrator". 3. Free Up Space: Make sure you have enough free disk space on your C: drive. 4. Check for OS Updates: Ensure your operating system is fully updated. 5. Disable Overlays: Sometimes programs with overlays (like Discord or graphics card software) can cause issues, try disabling them. 6. Check RAM and Disk Health: Use tools like MemTest86 or CrystalDiskInfo to check if your RAM or SSD/HDD is having issues. If problems persist, you might want to make a ticket with Riot Games Support to get more detailed help.
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