Stuck on this screen on ps5
Tried Restarting the ps5, Checking my internet connection, Reinstalling the game and nothing seems to work
30 Replies
It looks like you're stuck on a loading or splash screen and you've already tried the common troubleshooting steps like restarting your PS5, checking the internet connection, and reinstalling the game. Here are a few more steps you can try:
1. Clear Cache: Turn off your PS5 completely, then hold the power button until you hear a second beep to enter Safe Mode. Select the "Clear Cache and Rebuild Database" option.
2. Check PSN Status: Make sure that the PlayStation Network is not experiencing any outages or maintenance periods that could be affecting your game.
3. Check for System Update: Ensure your PS5 system software is up-to-date. Go to Settings > System > System Software > System Software Update and Settings > Update System Software.
4. Try a Different Account: Sometimes, using a different user account on the PS5 can resolve the issue. Create a new user and try to load the game again.
5. Contact Support: If none of these steps work, it may be best to contact PlayStation Support or check the support forum for issues identified by other users.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!What is the screen?
Like did you go into a specific menu?
nah
just started the game and its still on the blue screen
hm
Press the X Button
tried already on another account and still the same
Like the select
already tried every button
I believe this is where you're supposed to log in
It could be a bug uh there is a patch supposed to be issued tomorrow
So I would just wait until then
I logged in already
ah
ok
^
maybe
This could fix our issue if it doesn't you can make a bug report with riot
but ive been like this since yesterday and havent has a chance to try the game
The servers will go down for maintenance at 26th 14:00PDT
okay
thanks
Np
@N1tzu EDIT: 06:00PDT
k
Still no fix?
nope
Did they start the maintenance yet?
the maintenance starts at 06:00 PDT
if the maintenance is over it didn’t fix anything
Yes, NA servers are online
im still stuck on the blue screen
My brother's having the same issue
For some reason too after log in when the screen first appears if I dont press the O button the screen will show the loading screen but then gets stuck anyways in another blue screen
I’m on the same blue screen
Any fixes yet?
I sent a ticket to Riot Games and it seems to be that the account you re trying to use is not active for the beta play for the game.
@N1tzu has it worked for u
im on the same blue screen
Is there any fixes yet my game still has the blue screen
Try creating a new account on any of the regions the beta is available
thats the only way it worked for me
.
How do I change the region