HELP ME PLEASE
When i open up valorant it runs for a little but when i go in a game it just stops and crashes then this pops up please help i need to play val my pc has
core i7 6850k
gtx1080
16gb ram
HELP
Solution:Jump to solution
The error VAN9001 indicates that TPM (Trusted Platform Module) version 2.0 needs to be enabled on your system. Here’s how to enable it:
1. Check BIOS/UEFI Mode:
- Before making changes, verify if your system uses Legacy BIOS or UEFI mode. Enabling TPM on a system configured with Legacy BIOS (MBR) might render it unbootable.
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Solution
The error VAN9001 indicates that TPM (Trusted Platform Module) version 2.0 needs to be enabled on your system. Here’s how to enable it:
1. Check BIOS/UEFI Mode:
- Before making changes, verify if your system uses Legacy BIOS or UEFI mode. Enabling TPM on a system configured with Legacy BIOS (MBR) might render it unbootable.
2. Enable TPM:
- Restart your PC and enter the BIOS/UEFI setup by pressing a key during startup (often
F2, Del, or Esc).
- Look for TPM under the Security or Advanced tab.
- Enable TPM and save your changes before exiting the BIOS.
3. Secure Boot:
- In the same menu, check if Secure Boot is enabled. If not, enable it. Save and exit.
4. Update Windows:
- Ensure your Windows installation is up to date.
For detailed steps and troubleshooting, refer to the official Riot Games support article: here.
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