2 Replies
I'm sorry you're facing this issue. A black loading screen can be caused by various issues. Here are some steps you might try:
1. Check for Updates: Ensure your graphic drivers and Windows OS are up-to-date.
2. Delete Cache: Clear the VALORANT cache by navigating to
C:\Riot Games\VALORANT\live\ShooterGame\Saved\
and deleting the Saved
folder.
3. Firewall Settings: Make sure VALORANT is allowed through your firewall.
4. Background Applications: Close any unnecessary background applications which might be interfering.
5. Reinstall DirectX: Ensure DirectX is up-to-date by downloading it from the Microsoft website.
If none of these steps work, it may be helpful to contact Riot Support directly for further assistance.
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same thing is happening with me , also noticed that i am using a msi laptop too