game freezing

Any time I try close the game or go onto another app whilst valorant is open my monitor just freezes I don’t have this problem with anything else and it’s all new just valorant
1 Reply
Support Agent
Support Agent6mo ago
It sounds like you might be experiencing a conflict specific to VALORANT. Here are a few troubleshooting steps to try: 1. Update Drivers: Ensure that your GPU drivers are up-to-date. 2. Run as Administrator: Run the VALORANT client and Riot Client as an administrator. 3. Check Background Apps: Disable or close unnecessary background applications that might conflict with VALORANT. 4. Adjust In-Game Settings: Lower the in-game graphics settings to see if that helps. 5. Full Screen Optimizations: Right-click VALORANT.exe, go to Properties > Compatibility, and disable Full Screen Optimizations. 6. Reinstall VALORANT and Vanguard: Uninstall VALORANT and Riot Vanguard, then reinstall them. If the issue persists, you may want to submit a ticket to Riot Games Support for more detailed assistance.
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