Please help! "your system doesn't support the following requirements " ??

Hey! I havent played val in quite a while. When i tried to log on my account, a message popped up saying the following in the title. I have tried everything the internet says. And I've enabled TPM 2.0, but i still cant log on. When i logged on my friends account on my pc, there was no problem. When she logged onto my account on her own pc, the same problem occured. How come is this happening? I really want it fixed since i have spent a lot of money and time on my account. Thank you in advance 🤗
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3 Replies
Support Agent
Support Agent•2w ago
It seems like the issue is related to a specific account rather than your PC since your friend's account works fine on your system. The error indicates that Secure Boot isn't enabled for your account, which likely ties to Vanguard's security requirements. Follow these steps: 1. Check Secure Boot Status: - Enter BIOS/UEFI setup during system startup. - Locate the Secure Boot settings (often found in the "Boot" or "Security" tab). - Ensure Secure Boot is enabled. If it's disabled, enable it and save changes. 2. Account-Specific Issue: - If secure boot is already enabled, your account might be flagged by Vanguard. - Reach out to Riot Support directly and explain the issue. They can investigate any account-specific restrictions. For more information on enabling Secure Boot, check here: Link.
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6auges
6auges•2w ago
U ain't wanna do it U gotta hard reset pc if ur pc doesn't support uefi
Saucywan
Saucywan•2w ago
win+r, msinfo32, send a photo