V
VALORANT5mo ago
AviTDS

account stolen

My account was stolen by a random person and I can't login from the riot website because the email and username might be completely different. There has not been any changes to my credits or games but my account is stolen Does anyone have a way to get my account back and remove this person from entering my account again?
Solution:
So sorry to hear this! Follow these steps to regain access to your account: 1. Create a Support Ticket: Go to Riot Games Support and click on "Submit a Ticket". 2. Select Account Recovery: Choose the options for "Recover my Account" or "I need help recovering my account". 3. Provide Details: Include as much information as possible, such as your original email, previous username, in-game name, and any purchase history. The support team uses this info to verify your ownership....
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6 Replies
Solution
Support Agent
Support Agent5mo ago
So sorry to hear this! Follow these steps to regain access to your account: 1. Create a Support Ticket: Go to Riot Games Support and click on "Submit a Ticket". 2. Select Account Recovery: Choose the options for "Recover my Account" or "I need help recovering my account". 3. Provide Details: Include as much information as possible, such as your original email, previous username, in-game name, and any purchase history. The support team uses this info to verify your ownership. 4. Secure Your Email and Devices: Ensure your email and devices are secure. Change passwords and enable two-factor authentication if available. The support team will guide you through the recovery process. Be patient, as it might take some time.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
hayyann
hayyann5mo ago
same things happened to me i first submitted a ticket i got my account back after a week of back and forwards of emailing once i got it back the person that stole my account decided to spam tickets saying my account was stolen and got my account locked right now just messaging them to get my account unlocked again just be care full tho
AviTDS
AviTDSOP5mo ago
Oh ok thank you I have enabled 2fa and changed the password and everything so will it be safe from now on? The username is the only thing different
hayyann
hayyann5mo ago
should be unless the same thing that happened to me happens to you then idk if they will unlock your account they havent unlocked mine
AviTDS
AviTDSOP5mo ago
I'll watch out for it I don't think it's locked right now I can access it It's the username that's bothering but that's ok I'll change it And thank you soo much You saved my life
hayyann
hayyann5mo ago
no problem happy to help
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