V
VALORANT6mo ago
! ENH

stuck at waiting screen

Sometime my match is stuck at the loading screen and I can't reach the match even though I close the game and join it back. It mostly happen when I am playing with my friends. When the match over I can finally get back but I got afk. Because of that reason I have to wait more than 100 hours to play comp.
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1 Reply
Support Agent
Support Agent6mo ago
It sounds like you're experiencing issues with the game client or connection during the loading screen. Here are some steps you could try to fix this issue: 1. Restart Riot Client: Sometimes a simple restart can resolve such issues. Ensure both VALORANT and the Riot Client are closed properly before reopening. 2. Network Connection: Make sure your internet connection is stable. Try using a wired connection if you're on Wi-Fi, or restart your router. 3. Update Drivers: Ensure your graphics and network drivers are up to date. 4. Firewall and Antivirus: Check if your firewall or antivirus is blocking VALORANT. You can add VALORANT as an exception. 5. Check System Requirements: Ensure your system meets or exceeds the minimum requirements for VALORANT. 6. Reinstall VALORANT: If the issue persists, try reinstalling both VALORANT and Riot Vanguard. 7. Submit a Ticket: If none of the above steps help, consider submitting a ticket to Riot Games Support with all the relevant details and screenshots. You can visit the support page for more detailed troubleshooting steps here: Riot Games Support
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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