V
VALORANT6mo ago
Arhab

i need help

i keep seeing this message popping up when i open up valorant. Any tips to solve this issue?
No description
131 Replies
Arhab
ArhabOP6mo ago
i get 4 options
No description
Arhab
ArhabOP6mo ago
.
Saucywan
Saucywan6mo ago
win+r, msinfo32, send a photo
Arhab
ArhabOP6mo ago
sending
Arhab
ArhabOP6mo ago
No description
Saucywan
Saucywan6mo ago
win+r, tpm.msc, send a photo
Arhab
ArhabOP6mo ago
No description
Saucywan
Saucywan6mo ago
Your system does not support tpm 2.0 You'll need to contact Riot to drop the restriction from their end.
Arhab
ArhabOP6mo ago
what should i do? oh what kind of restriction do i have
Arhab
ArhabOP6mo ago
can you guide me through, i don't know what i should write in the ticket.
Saucywan
Saucywan6mo ago
Say that you have to enable tpm because vanguard is asking you and provide a screenshot. Then you can tell them that you wanted the discord and then you were notified that the fourth gen intel cpu, doesn't support tpm 2.0. And you were forwarded by me If you want you can even provide the screenshot or just the actual text of this conversation
Arhab
ArhabOP6mo ago
do i need to attach RRT zip file?
Saucywan
Saucywan6mo ago
Yes You should be provided two of them System logs and game logs After using the riot repair tool
Sapphire Phoenix
umm are you using win10 or 11
Arhab
ArhabOP6mo ago
10
Sapphire Phoenix
i dont think tpm shld be an issue i suggest you reinstall vanguard
Saucywan
Saucywan6mo ago
That won't do anything
Arhab
ArhabOP6mo ago
oh i guess i'll make the ticket then
Sapphire Phoenix
you should have done that before
Arhab
ArhabOP6mo ago
@Saucywan here should i upload ss of our convo?
No description
Arhab
ArhabOP6mo ago
i just started experiencing these
Saucywan
Saucywan6mo ago
I would most likely add messages and the images
Arhab
ArhabOP6mo ago
will do, ty
Sapphire Phoenix
before, when saucy told you
Arhab
ArhabOP6mo ago
been 10 mins, still working on it
Sapphire Phoenix
ahh ok but if im not wrong, vanguard dosent need tpm or secure boot on win 10
Saucywan
Saucywan6mo ago
That was the case. But it has now changed.
Arhab
ArhabOP6mo ago
is my computer too old to run it?
Saucywan
Saucywan6mo ago
Vanguard imposes requirements based on multiple factors of your computer.
Arhab
ArhabOP6mo ago
.
Arhab
ArhabOP6mo ago
@Saucywan i should upload these zip files right?
No description
Saucywan
Saucywan6mo ago
Technically yes Yes I can still read your message You do not need to send it again
Arhab
ArhabOP6mo ago
huh something disappeared
Saucywan
Saucywan6mo ago
Pretty much any new laptop would work
Arhab
ArhabOP6mo ago
any priority? like great cpu or
Saucywan
Saucywan6mo ago
gpu mostly
Arhab
ArhabOP6mo ago
isn't valo cpu focused
Saucywan
Saucywan6mo ago
Any CPU from the past year or two will be able to easily run it. Easily enough where it isnt a concern You could see some CPU bottlenecks if you have four cores or less
Arhab
ArhabOP6mo ago
is it true that playing games on professional laptop kills the laptop? playing for 2-4 hours on professional laptop isn't a concern right?
Saucywan
Saucywan6mo ago
It depends on the laptop heat can damage the lifespan. But normally laptops are designed to make sure that it doesn't kill it But normally if this is such a concern the warranty will most likely cover you As long as you're not suffocating it in wool/carpet Its temperatures should stay cool enough where heat damaging the lifespan isn't a concern
Arhab
ArhabOP6mo ago
No description
Saucywan
Saucywan6mo ago
Yeah?
Arhab
ArhabOP6mo ago
lmao i thought i found something 😂
Arhab
ArhabOP6mo ago
Saucy can I disable VBS to play valorant?
No description
Saucywan
Saucywan6mo ago
hm Ohh my god ohh my god ohh my god ohh my god Sorry ignore me for my stupidity We have had people within the past hour have the same error but you have a different one Van 9005 Which yes can be disabled if you disabled vbs Jesus Christ I can't believe I made that mistake sorrrty 😭
Arhab
ArhabOP6mo ago
what so do i disable VBS?
Saucywan
Saucywan6mo ago
Note: You may be asked to enable tpm even after this But there is a high chance that you can bypass it Open cmd as admin
Arhab
ArhabOP6mo ago
should i do it? okay
Saucywan
Saucywan6mo ago
Enter
bcdedit /set hypervisorlaunchtype off
bcdedit /set hypervisorlaunchtype off
Then restart your computer Then win+r, msinfo32, send a photo Then check if virtual based security is on or off
Arhab
ArhabOP6mo ago
how do i check that?
Saucywan
Saucywan6mo ago
No description
Saucywan
Saucywan6mo ago
In ^
Arhab
ArhabOP6mo ago
um cmd prompt didn't open?
Saucywan
Saucywan6mo ago
?
Arhab
ArhabOP6mo ago
No description
Arhab
ArhabOP6mo ago
correct right?
Saucywan
Saucywan6mo ago
Yes
Arhab
ArhabOP6mo ago
No description
Saucywan
Saucywan6mo ago
Restart your computer
Arhab
ArhabOP6mo ago
restart my laptop and check VBS right?
Saucywan
Saucywan6mo ago
^ ^
Arhab
ArhabOP6mo ago
alright i'll text again in 5-10 mins
I7mody
I7mody6mo ago
Helloo
᲼᲼᲼᲼᲼᲼᲼᲼᲼᲼᲼᲼᲼᲼᲼
yo youre the guy who needed to find secure boot right? in bios?
I7mody
I7mody6mo ago
Yess But I can't found them Wait a sec let me send a ss
Saucywan
Saucywan6mo ago
win+r, msinfo32, send a photo ^ Please do this first
I7mody
I7mody6mo ago
Okeeyy 1 min I restart the pc Yess I got it
I7mody
I7mody6mo ago
No description
I7mody
I7mody6mo ago
It's off
Arhab
ArhabOP6mo ago
it's off saucy
Arhab
ArhabOP6mo ago
No description
Arhab
ArhabOP6mo ago
should i try opening valorant now?
Saucywan
Saucywan6mo ago
Yes
Arhab
ArhabOP6mo ago
alright i'll let you know what's up (if i don't reply i'm playing valorant :P)
Saucywan
Saucywan6mo ago
Ok
I7mody
I7mody6mo ago
What about meeting Mee**
Saucywan
Saucywan6mo ago
Please press the "F2” key during POST to enter BIOS setup. Go to Boot\CSM (Compatibility Support Module) and set "CSM" to "Disabled". Press the "F10” key to save configuration changes. Go to Security\Secure Boot and set "Secure Boot Mode" to "Custom". Please press "Install default Secure Boot keys" and select "Yes" to install Secure Boot keys. Set "Secure Boot" to "Enabled". Then press the "F10" key to save configuration changes. ^ @IR3b
I7mody
I7mody6mo ago
Okee I have shortcut Do u want me to enter bios and take ss then send ?
Saucywan
Saucywan6mo ago
Just follow the instructions
I7mody
I7mody6mo ago
Okeeey
I7mody
I7mody6mo ago
No description
I7mody
I7mody6mo ago
I can't find the csm
Saucywan
Saucywan6mo ago
Where it says boot mode select set it to UEFI
I7mody
I7mody6mo ago
Oke
I7mody
I7mody6mo ago
No description
I7mody
I7mody6mo ago
I don't have any of the settings u said in my bios
Saucywan
Saucywan6mo ago
Skip csm Go to Security\Secure Boot and set "Secure Boot Mode" to "Custom". Please press "Install default Secure Boot keys" and select "Yes" to install Secure Boot keys. Set "Secure Boot" to "Enabled". Then press the "F10" key to save configuration changes.
I7mody
I7mody6mo ago
I don't have secure boot
Saucywan
Saucywan6mo ago
Send me a photo
I7mody
I7mody6mo ago
No description
Saucywan
Saucywan6mo ago
Save and exit and then go back to your bios
I7mody
I7mody6mo ago
Same thing
I7mody
I7mody6mo ago
No description
I7mody
I7mody6mo ago
No description
Saucywan
Saucywan6mo ago
It could be in a different section
I7mody
I7mody6mo ago
Let me see
I7mody
I7mody6mo ago
Look here
No description
Saucywan
Saucywan6mo ago
yooo I don't know why they try to hide these things
I7mody
I7mody6mo ago
Idk So do i need to change it
Saucywan
Saucywan6mo ago
Yes And then save and exit Then go back to your bios
I7mody
I7mody6mo ago
No Look what I found
Saucywan
Saucywan6mo ago
Go to Security\Secure Boot and set "Secure Boot Mode" to "Custom".

Please press "Install default Secure Boot keys" and select "Yes" to install Secure Boot keys.

Set "Secure Boot" to "Enabled". Then press the "F10" key to save configuration changes.
Go to Security\Secure Boot and set "Secure Boot Mode" to "Custom".

Please press "Install default Secure Boot keys" and select "Yes" to install Secure Boot keys.

Set "Secure Boot" to "Enabled". Then press the "F10" key to save configuration changes.
I7mody
I7mody6mo ago
Secure boot is disabled
Saucywan
Saucywan6mo ago
^
I7mody
I7mody6mo ago
No description
Saucywan
Saucywan6mo ago
^
I7mody
I7mody6mo ago
How to install default secure boot keys
I7mody
I7mody6mo ago
No description
I7mody
I7mody6mo ago
U meant this one?
Saucywan
Saucywan6mo ago
Yes
I7mody
I7mody6mo ago
Saying this when I try to enable it
No description
Saucywan
Saucywan6mo ago
Did you not save and exit like I said? ^ ^
I7mody
I7mody6mo ago
Ohh I thought I can do it without that Oke j will What should I do now
I7mody
I7mody6mo ago
No description
I7mody
I7mody6mo ago
.
No description
Saucywan
Saucywan6mo ago
Show me the secure boot menu
I7mody
I7mody6mo ago
.
Saucywan
Saucywan6mo ago
That’s not the secure boot menu
I7mody
I7mody6mo ago
Oh Ture
Saucywan
Saucywan6mo ago
Go to this
I7mody
I7mody6mo ago
Wait
I7mody
I7mody6mo ago
No description
Saucywan
Saucywan6mo ago
Follow the instructions I sent ^
I7mody
I7mody6mo ago
Done I did
Saucywan
Saucywan6mo ago
Save and exit You should now be able to play Valorant
I7mody
I7mody6mo ago
I still have a problem
I7mody
I7mody6mo ago
Saying this
No description
I7mody
I7mody6mo ago
i saw someone saying that bcz this command is running
I7mody
I7mody6mo ago
No description
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