TPM issues?
i keep getting this error and it closes my game, i dont know much about it but i tried following steps i found on youtube
i checked my bios to see if i had tpm compatibilty, i dont. i disabled vbs, i enabled secure boot.
nothing worked for me so far and im lost, i just wanna play valo 😦
17 Replies
It looks like you're encountering an error related to TPM 2.0, which is necessary for playing VALORANT. Since you've already checked your BIOS and your system doesn't support TPM, it could be possible that your system's hardware or firmware might not officially support this requirement.
Here's what you can try:
1. Double-check TPM settings: Make sure you’ve thoroughly checked for TPM in your BIOS settings. Sometimes it's listed as "PTT" (Platform Trust Technology) on Intel systems or "fTPM" (Firmware TPM) on AMD systems.
2. Update BIOS: Ensure your BIOS is up-to-date, as some older BIOS versions might not have the TPM option, even if your hardware supports it.
3. Check Windows Version: Make sure your Windows version is compatible (preferably Windows 10, version 1709 or later).
If your system doesn't support TPM 2.0, unfortunately, you might not be able to play VALORANT on this current setup. Consult your motherboard or PC manufacturer for details about TPM support, or consider using a different system that meets these requirements.
For further details, you can check Riot's official guides:
- Secure Boot and TPM Requirements
- TPM and Windows Version Troubleshooting
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!win+r, msinfo32, send a photo
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Your system does not support tpm 2.0
Solution
You will need to contact Riot to drop the restriction
so a support ticket?
Yup
alright will do
thanks
Hello, i had the same issue but riot support said that they don't know what the problem is and will search about it after that they didn't reply and banned me. When i try to contact staff again they just mark the ticket as solved.
Is there anywhere else i can contact?
What?
Can you make your own post and send the messages that were sent
I made but no one replied :agliyorumyerde:
#tpm 2.0 vanguard problem
hey, i submitted a ticket and 6~ hours later i got a response telling me that i simply had to disable vbs, in which i have already done
all they did was tell me to "troubleshoot the problem" which is really annoying as i provided sufficient evidence that i could NOT enable tpm 2.0 on my computer, and i already tried the alternatives in which they did not work.
Informed them of this specific error you have along with a photo
i gave them screenshots of our conversation, the error, the riot repair tool zip files, and my attempts at troubleshooting
i dont think even riot knows whats going on lol
same here