CD
Cloudflare Developers•2w ago
Tojak

Hi, can you please explain why I have R2 bill in my invoice when subscription on it does not enable?

Previous month cloudflare returned me to free account, because it was problem with payment, after resolving this issue I paid my bill, but did not return r2 subscription. This month I have bill with this subscription too, I don't use it anymore. Can anyone helps me with this issue?
2 Replies
Flare
Flare•2w ago
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email. Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place. For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Tojak
Tojak•2w ago
@Leo thank you, I have created a support ticket, I hope they will help me, because the bill exceeds 10k.
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