V
VALORANT6mo ago
Clay

Packet loss

why am I getting packet loss, my brother isnt and my old computer wasnt. Should I try reinstalling and uninstalling the game?
1 Reply
Support Agent
Support Agent6mo ago
Packet loss can be frustrating, but it may not always be related to the game installation. Here are a few steps you can take to troubleshoot: 1. Network Settings: Ensure that your current computer's network settings are optimized. Run ipconfig /release, ipconfig /renew, and netsh winsock reset in Command Prompt as an admin. 2. Firewall Settings: Allow VALORANT through your firewall. You can find detailed steps here. 3. Router/Modem: Restart your router and modem. Sometimes a simple reboot can fix packet loss issues. 4. Network Driver: Update your network adapter driver. An outdated driver could be causing the problem. 5. Wi-Fi vs Ethernet: If you're using Wi-Fi, try switching to a wired Ethernet connection for a more stable connection. 6. Background Programs: Close any unnecessary programs that might be consuming bandwidth. If these steps don't resolve your issue, it might be worth contacting your ISP to ensure there are no issues on their end. Reinstalling VALORANT is a last resort but can sometimes fix corrupted files.
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