Val freezes my whole pc after opening
Hi! When I turn on my computer & get on val, it freezes my whole entire pc other than my mouse. it freezes my keyboard and everything is just frozen and i cant do anything else. The mouse cursor moves but it won’t let me click anything. I have to restart my computer using the power button and when i restart, its good for the rest of time as long as I dont shut down my computer. I don’t know what would cause this to happen, can anyone help me?
1 Reply
It sounds like there might be an issue with your system's compatibility or a conflict with a software running in the background. Here are a few steps you can take to troubleshoot:
1. Update Drivers: Ensure your graphics card, motherboard, and other essential drivers are up to date. You can usually get the latest drivers from the manufacturer's website.
2. Check for Software Conflicts: It might be that some software you have running in the background conflicts with VALORANT. Try closing unnecessary programs before launching the game.
3. Reinstall Vanguard: There could be an issue with Riot's anti-cheat software, Vanguard. Uninstall it via Add/Remove Programs, then restart VALORANT to have it reinstalled.
4. Whitelist VALORANT and Vanguard: Ensure both VALORANT and Vanguard are allowed through your firewall and antivirus software.
5. Admin Rights: Run VALORANT and the Riot Client as an administrator. Right-click the shortcut and select "Run as administrator."
6. Check Event Viewer: After a freeze, check the Windows Event Viewer for any critical errors that might give more clues on what's causing the freeze.
If none of these solutions work, please consider reaching out to Riot Games support for further assistance.
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