when i sent my ticket and val answered why is that u guys will just deactivate and reset password
Because the email has been changed and 2fa is enabled so deactivating may help but resetting password wont because the email was changed and i cant do anything please help me calm down
2 Replies
I understand your frustration. When an account is compromised, Riot Games typically deactivates the account to prevent further unauthorized access. Resetting the password is a standard procedure to re-secure the account. Since the email on your account has been changed, I recommend immediately informing Riot Games support of this issue by providing all relevant details through your ticket. Specifically, mention that you're unable to access the account email. The support team may then guide you through the identity verification process to regain control of your account. Visit the support site to provide these details: https://support-valorant.riotgames.com/hc/en-us
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I didnt think of that