V
VALORANT6mo ago
aubrie

Valorant not loading

hey, 2 days ago my pc broke down mid-game and since then have gotten it fixed however since I've gotten it back valorant will not load up. I've reset my pc mulitple times, reset my router, deleted and reinstalled valorant and have done mostly everything I can. I speculated it could be my pc acting up again so I've downloaded other games however they seem to run smoothly. I just can't seem to get out of the loading screen on Valorant, after a while valorant black-screens . How do I stop this?
1 Reply
Support Agent
Support Agent6mo ago
Given your situation, it sounds like there might be an issue with Riot Vanguard. Here's a few steps to help troubleshoot the problem: 1. Reinstall Vanguard: Uninstall Riot Vanguard through the "Add or Remove Programs" feature in Windows, restart your computer, and then try launching VALORANT again. This will prompt Vanguard to reinstall. 2. Check Drivers: Ensure all your drivers, particularly your GPU drivers, are fully updated. 3. Administrator Mode: Run VALORANT as an administrator. Right-click on the VALORANT shortcut and select "Run as Administrator". 4. Check Background Processes: Close unnecessary background applications that could interfere with the game. 5. Firewall Exceptions: Allow VALORANT and Vanguard through your firewall. 6. System Updates: Make sure your Windows operating system is fully updated. If these steps don’t resolve the issue, I recommend submitting a support ticket to Riot Games for further assistance.
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