V
VALORANT2w ago
evan

Valorant not loading

hi I’d appreciate if someone would help me, I’ve had the same problem for a while now where valorant gets frozen on the agent select screen and I don’t get into the game until around 2-3 rounds later. Obviously resulting in a stupid AFK ban, when I’m actually in the game it’s smooth, 200+ fps. My PC isn’t the fault here. I’ve reinstalled windows, changed val to open with administrator, disabled full screen optimisations I’ve even uninstalled and reinstalled twice now. Does anyone know a fix?
Solution:
It sounds like you're experiencing issues related to the game client rather than your hardware. Here are a few steps you can take to troubleshoot: 1. Check for Background Processes: Ensure there are no other heavy applications or unnecessary software running in the background that might interfere with VALORANT. 2. Update Drivers: Make sure all your drivers, especially your graphics card drivers, are up to date....
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Solution
Support Agent
Support Agent2w ago
It sounds like you're experiencing issues related to the game client rather than your hardware. Here are a few steps you can take to troubleshoot: 1. Check for Background Processes: Ensure there are no other heavy applications or unnecessary software running in the background that might interfere with VALORANT. 2. Update Drivers: Make sure all your drivers, especially your graphics card drivers, are up to date. 3. Check Network: Since the issue occurs when loading into a match, it might be a network issue. Try using a wired connection if you're on Wi-Fi and make sure your firewall isn’t blocking VALORANT. 4. Adjust In-Game Settings: Lower your in-game settings to see if it helps. Sometimes, even powerful PCs can have issues with certain in-game settings. 5. Repair Game Files: In the Riot Client, go to settings and use the "Repair" option to fix any corrupted game files. 6. Check for External Overlays: Disable any unnecessary overlays (Discord, Nvidia Shadowplay, etc.). 7. Contact Support: If none of the above work, the issue might be specific to your account or installation. You can create a ticket with Riot Support for more tailored assistance.
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