R
RunPod6mo ago
Ercan

Network Blips and pods are not accesisble for some time

In last 2 days, our 2 pods going off the network and suddenly coming back as if nothing happened.
11 Replies
Ercan
ErcanOP6mo ago
Pod ids: "aj49ryb39aiwll". "95rxi5u7z2a3p6" @Madiator2011 Is this expected in last 2 days?
Madiator2011
Madiator20116mo ago
Haven’t there been maintained Maintenance
Ercan
ErcanOP6mo ago
Seems like pods are back again, looks like there might be some issues on some pods temporarily. I will keep an eye on them. Hmm same thing happening again right after 10 minutes, very weird
Madiator2011
Madiator20116mo ago
It’s late night for me going to check out tomorrow
nerdylive
nerdylive6mo ago
@Ercan i'd suggest making a ticket on the website for this
Ercan
ErcanOP6mo ago
-- Similar thing started happening again and one of our pod is fully done, and our production is experiencing outage. I already submitted a ticket but not sure when to get a response back for this kind of emergency. "Your request (5222) has been received" @Papa Madiator, I would really appreciate if you can help us Pod ID: "aj49ryb39aiwll' Also specified in the ticket as well.
Madiator2011 (Work)
Power cables replacement is scheduled. Servers will be unavailable during the maintenance window. Expect 2 hours of downtime. At least this is what I see planed for tomorrow. It's community clooud though
Ercan
ErcanOP6mo ago
Yes, that is why it is weird, it fully went down before maintenance. Is it possible force restart or something on your end? Because it seems that whatever I do resetting the pod etc not even working.
Madiator2011 (Work)
from what I see machine is just unlisted
Ercan
ErcanOP6mo ago
hm ok, thanks for letting me know about this. I believe if this information can be listed on the pod instead of always "connecting" status, I think it would really help us understand, and take action. Otherwise we think pod might reconnect etc.
Madiator2011 (Work)
from what I see it's going to be turn off
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