V
VALORANT2w ago
Huz

My account just got hacked like someone switched email and i have 2 factor

I did not give him my password
1 Reply
Support Agent
Support Agent2w ago
I'm sorry to hear that your account may have been compromised despite having Two-Factor Authentication (2FA) enabled. Here's what you should do immediately: 1. Visit the Riot Support Site: Go to Riot Games support and submit a ticket reporting your account has been hacked. 2. Provide Details: When you submit your ticket, include as much information as possible about your account (previous email, username, purchase history, etc.) to help Riot verify your identity. 3. Check Email: Check your email accounts (including spam/junk folders) for any messages from Riot regarding your account. If you find any unauthorized changes, include those in your ticket. 4. Change Passwords: Change the passwords for your email and any other accounts that might use the same or similar password. Moving forward, ensure your email account has a strong password and 2FA enabled as well. This should help prevent future breaches of your accounts.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question, please right click this message -> Apps -> ✅ Mark Solution. Thank you!