i keep getting random 130 ping

i keep getting random 130 ping in a hongkong server where im supposed to get around 50 ping. its always random and i dont know whats the reason behind it ive switched resolutions lowered all my detail ive sent it to support it doesnt get any better untill i rejoin. How do i stop this
1 Reply
Support Agent
Support Agent6mo ago
Intermittent high ping can stem from various factors, even if your normal ping is lower. Changing resolutions or in-game settings won't generally impact network performance. Here are some steps to help improve your situation: 1. Check Your Connection: Use a wired connection instead of Wi-Fi if possible. Wireless connections can suffer from interference and signal degradation. 2. Close Background Applications: Applications like streaming services, downloads, and other internet-intensive activities can cause spikes in your ping. 3. Restart Your Network Equipment: Power cycle your router and modem by unplugging them for around 30 seconds before plugging them back in. 4. Adjust Firewall/Antivirus Settings: Ensure VALORANT is allowed through your firewall and antivirus software. 5. Optimize Network Settings: Run commands like netsh int ip reset, ipconfig /release, ipconfig /renew, ipconfig /flushdns, and netsh winsock reset in Command Prompt with admin privileges. 6. ISP Issues: Sometimes your internet service provider (ISP) may face issues. Contacting them for more information could help. 7. Game Server Location: Occasionally, rerouted server traffic can cause high ping. If the issue persists, try playing during non-peak hours or select another nearby server. If these steps don't resolve the problem, continue following up with Riot Games Support for more specific diagnostics.
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