V
VALORANT6mo ago
Asd

When i am trying to join the game it says 5 4 3 2 1 0 and it stucks at 0

and i have a problem that in the game(poligon i could join the other gamemodes) when i click b the shop it crashes and sends me to the main menu
2 Replies
Support Agent
Support Agent6mo ago
The countdown getting stuck at 0 and the issue with the shop crashing might be related to a Vanguard or connection problem. Here are a few steps you can try to resolve the issues: 1. Restart VALORANT and the Riot Client: Often a simple restart can resolve these types of issues. 2. Vanguard: If the issue persists, try reinstalling Riot Vanguard: - Go to your control panel/add or remove programs. - Uninstall Riot Vanguard. - Restart your computer. - Launch VALORANT, which should prompt Vanguard to reinstall. 3. Network Troubleshooting: For the countdown issue, try the following network commands in an admin Command Prompt: - netsh int ip reset - ipconfig /release - ipconfig /renew - ipconfig /flushdns - netsh winsock reset 4. Firewall: Ensure that VALORANT is allowed through your firewall. More details here: VALORANT Firewall. Try these steps and see if they help. If the issue continues, consider submitting a ticket on the Riot Games support site for a more detailed investigation.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Asd
AsdOP6mo ago
it stills being samething
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