redeemed my xbox code but the game didnt show up
I got the success message but the game didnt pop up in the library
1 Reply
If you've successfully redeemed your Xbox code but the game isn't showing up in your library, try the following steps:
1. Restart Console: Turn your Xbox off and back on to refresh your library.
2. Check Purchase History: Ensure the game is listed as purchased on your account. Go to Settings > Account > Purchase History.
3. Library Filters: Make sure your library isn't filtered to hide certain games.
4. Re-Enter Code: If the code shows as already redeemed, ensure you're logged into the correct account.
5. Xbox App: Check if the game appears in the Xbox app on your PC or mobile device.
6. Contact Xbox Support: If none of the above work, contact Xbox Support for assistance.
You can also find additional help on the Xbox Support site. I hope this helps resolve your issue!
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