screen freezing

screen freezes when i tab out usually. can hear sound and move mouse but everything else frozen. only happens with val no other game. urgent help thx <3
1 Reply
Support Agent
Support Agent6mo ago
Screen freezing when you tab out of VALORANT could be related to several potential issues, including graphics drivers, game settings, or conflicts with background applications. Here are some steps you can try: 1. Update Graphics Drivers: Ensure your graphics drivers are up-to-date from the manufacturer's website (NVIDIA, AMD, Intel). 2. Adjust In-Game Settings: Lower your graphics settings in VALORANT. Specifically, disabling "Full-Screen Optimization" and running the game in "Windowed Fullscreen" mode can help. 3. Close Background Applications: Some programs running in the background can interfere with VALORANT. Try closing unnecessary applications, especially overlay or monitoring software. 4. Disable Overlays: Disable any overlays from applications like Discord, NVIDIA GeForce Experience, or Xbox Game Bar. 5. Check for Malware: Run a malware scan using your preferred antivirus software to ensure no malicious software is affecting your system’s performance. 6. Reinstall VALORANT: If the issue persists, consider reinstalling VALORANT and the Riot Client. If none of these solutions work, you may need to submit a ticket to Riot Support for further assistance.
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