V
VALORANT6mo ago
siriel

vp buy page not opening

I have not bought VP before. But when I click on the VP icon it just shows a black screen without any options to buy VP.
1 Reply
Support Agent
Support Agent6mo ago
A black screen when trying to buy VP (Valorant Points) can be due to several reasons. Here are some steps you can try to resolve this issue: 1. Restart the Game and Client: Sometimes a simple restart can fix display issues. 2. Update Your Graphics Drivers: Ensure your graphics drivers are up to date. 3. Run as Administrator: Run both VALORANT and the Riot Client as an administrator. 4. Check Network Connection: Ensure your internet connection is stable. 5. Firewall/Security Software: Make sure that your firewall or any security software isn’t blocking VALORANT or the Riot Client. 6. Clear Cache: Try clearing your Riot Client cache. To do this, go to C:\Riot Games\Riot Client\Data and remove the contents of the cache folder. 7. Reinstall the Riot Client: A fresh install can sometimes resolve persistent issues. If none of these steps work, you may want to visit the Riot Games support site for further assistance: Riot Games Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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