Need helping fixing entering valo problem

Most of the time my friend open the game, this message pops up. This type of stuff never happened before, but is happened almost everytime now. Does anyone know why this is?
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1 Reply
Support Agent
Support Agent6mo ago
Error Code VAL 57 typically indicates an issue with the Riot Vanguard, causing connection problems. Here’s how to resolve it: 1. Restart VALORANT and the Riot Client: Often, a simple restart can fix the issue. Close both the game and the client completely, and then re-open them. 2. Restart your computer: This ensures that any hanging processes related to Vanguard or the game are shut down. 3. Reinstall Riot Vanguard: - Open the Control Panel. - Under Programs, select "Uninstall a program." - Find "Riot Vanguard" in the list and uninstall it. - Start VALORANT, which will reinstall Vanguard. 4. Check for problematic software: Sometimes antivirus programs or other software conflicts with Vanguard. Ensure that no such programs are running in the background. 5. Network Check: Ensure your internet connection is stable. Sometimes, a fluctuating network can cause connection errors. If the problem persists after these steps, you may need to submit a support ticket to Riot Games for further assistance: Riot Games Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right-click this message -> Apps -> ✅ Mark Solution. Thank you!
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