i cant log in my account but my username and password it correct

what happen it always said sorry we have trouble
2 Replies
Support Agent
Support Agent6mo ago
If you're encountering an error despite using the correct username and password, it could be due to ongoing server issues or maintenance. You can check the Riot Games Status page for any live service updates: Riot Games Service Status. Another common reason could be network issues. Try the following: 1. Restart your computer and router. 2. Run the following commands in an admin command prompt: netsh int ip reset, ipconfig /release, ipconfig /renew, ipconfig /flushdns, and netsh winsock reset. If these steps do not help, please visit the Riot Games Support site and consider submitting a ticket for further assistance.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Peep
Peep6mo ago
It’s prolly because of exit lag or any vpn that is active on ur pc
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