my game completely freezed on agent selection IN COMP

i dont think its because of my pc because nothing like that ever happened
i also got an afk penalty yet another time because of things i dont have controll over
is there any way i can fix this?
what even happened? why did it freeze?

YYumanira i dont think its because of my pc because nothing like that ever happened i als...

Support Agent•6/21/24, 9:26 AM

Game freezes during agent selection can happen due to various reasons, ranging from temporary network issues to software conflicts. Here are a few steps you can try to resolve the issue:

Update Graphics Drivers: Ensure your GPU drivers are up to date.
Check Network Stability: Make sure your internet connection is stable. Try running a speed test or using a wired connection if possible.
Close Background Applications: End unnecessary applications running in the background that could be conflicting with VALORANT.
Repair VALORANT: Use the Riot Client to scan and repair the game files.
- Open the Riot Client.
- Click on the profile icon (top right corner).
- Click on "Settings" -> "VALORANT" -> "Repair."
Reinstall Vanguard: Uninstall Riot Vanguard through "Add or Remove Programs" and then relaunch VALORANT, which will prompt a reinstall.
Adjust In-Game Settings: Lower your in-game graphics settings and disable any overlays (e.g., Discord, GeForce Experience).

If the issue persists, you may want to submit a support ticket through Riot Games support for a more detailed investigation.

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