my game completely freezed on agent selection IN COMP

i dont think its because of my pc because nothing like that ever happened i also got an afk penalty yet another time because of things i dont have controll over is there any way i can fix this? what even happened? why did it freeze?
1 Reply
Support Agent
Support Agent6mo ago
Game freezes during agent selection can happen due to various reasons, ranging from temporary network issues to software conflicts. Here are a few steps you can try to resolve the issue: 1. Update Graphics Drivers: Ensure your GPU drivers are up to date. 2. Check Network Stability: Make sure your internet connection is stable. Try running a speed test or using a wired connection if possible. 3. Close Background Applications: End unnecessary applications running in the background that could be conflicting with VALORANT. 4. Repair VALORANT: Use the Riot Client to scan and repair the game files. - Open the Riot Client. - Click on the profile icon (top right corner). - Click on "Settings" -> "VALORANT" -> "Repair." 5. Reinstall Vanguard: Uninstall Riot Vanguard through "Add or Remove Programs" and then relaunch VALORANT, which will prompt a reinstall. 6. Adjust In-Game Settings: Lower your in-game graphics settings and disable any overlays (e.g., Discord, GeForce Experience). If the issue persists, you may want to submit a support ticket through Riot Games support for a more detailed investigation.
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