account login issue

I tried to re-install valorant ...because my laptop was lagging even in the loading screen .....and 5 months ago I accidentally clicked on sign out and exit .....and I linked my account to one of my Google accounts ....but it made a new account instead ....I thought they were the same but after I opened it ... i realised I made a mistake and to make it worse the username is SAME first one was "guardian7655" and the 2nd one was" Guardian7655"....and now when I try to forget the password it automatically connects to the mail I connected...saying "Guardian7655" check the respective mail....the old mail is not getting any mails even when I type guardian7655 it automatically detects it as "G" instead of "g" ...what should I do ? ...I even tried opening with a password but I forgot !...anyone please help !
2 Replies
Support Agent
Support Agent3w ago
It looks like you created two accounts with very similar usernames, and now the recovery process is getting confused between them. Here's what you can try: 1. Use Different Email: Ensure the first account (guardian7655) is tied to a different email. If you have access to that email, try logging in directly through the Riot Games website using that email instead of your username.
2. Contact Support: Since this involves account recovery and specific user details, it would be best to contact Riot Games Support directly. They can assist you in recovering the correct account and resolving any email confusion. You can submit a ticket here: Riot Games Support. 3. Check All Emails: Make sure to check all email folders (Inbox, Spam, Promotions) for any recovery emails that might have been sent.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Guardian7655
Guardian76553w ago
I checked everywhere ...but I can't find the mail they are sending to me ! Now what should I do ?