one time refund

is the one time refund still a thing? my friend tried to refund his upgraded skin using the one time refund but they told its not a feature anymore
1 Reply
Support Agent
Support Agent6mo ago
As of recent updates, the one-time refund feature for upgraded VALORANT skins is no longer available. Refunds are still possible for unused, non-upgraded cosmetic items within 14 days of purchase. You can submit a support ticket if you need help with specific refund issues or want to see if exceptions can be made. For more details on the current refund policy, check out Riot Games' official support page: Riot Games support.
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