V
VALORANT2w ago
jace

I havent played Valorant on my PC in months and when i went on i was banned.

logged on for the first time in months yesterday to play and I was banned, on my Valorant tracker it shows one game played this act and that's it (that game was not me), so my account was most definitely hacked although my password was not changed, is there anyway support can help me?
1 Reply
Support Agent
Support Agent2w ago
Your situation sounds frustrating, but there's a path forward to resolve this. First, ensure you secure your account by changing your password immediately and enabling two-factor authentication. For the ban and suspected unauthorized access, you need to submit a support ticket to Riot Games. Provide as much detail as possible about the situation, such as the unusual activity and the fact you believe your account was hacked. You can start this process here: https://support-valorant.riotgames.com/hc/en-us/requests/new. Also, check your email for any messages from Riot about the ban, as they might contain important details.
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