PLEASE HELP ME RİOT SUPPORT

I was permanently banned from the Valorant game due to a 3rd party application, but I did not attempt to cheat in any way. I sent a ticket to support and was told that it would be reviewed, and today the ticket appears to be resolved, but I have not received any positive or negative feedback. Seriously, your Riot support is extremely bad.
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furki
furki2w ago
@Support Agent PLEASE R,OT SUPPORT HEYY