V
VALORANT6mo ago
meno

my screen gets frozen while in agent select

my screen gets frozen while in agent select im losing fking 6 rr for dodging every time
1 Reply
Support Agent
Support Agent6mo ago
It sounds frustrating to lose RR due to technical issues. Freezing during agent select can sometimes be due to various factors such as outdated graphics drivers, corrupt game files, or other software conflicts. Here are a few steps you can take to troubleshoot this issue: 1. Update Graphics Drivers: Ensure your graphics drivers are up to date. Visit your GPU manufacturer's website (NVIDIA, AMD, Intel) for the latest drivers. 2. Check Game Files: Verify the integrity of your game files through the Riot Client to ensure there are no corrupt files. 3. Run as Administrator: Try running VALORANT as an administrator. Right-click the VALORANT shortcut and select "Run as Administrator." 4. Close Background Applications: Some background applications can conflict with the game. Close unnecessary programs to free up system resources. 5. Reinstall the Game: If the issue persists, consider reinstalling VALORANT. If none of the above solutions work, you might want to submit a ticket to Riot Support for further assistance. They can help diagnose specific issues related to your account or technical setup.
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