V
VALORANT3w ago
day

code not working

Basically, I tried redeeming the code and it just says the prepaid card could not be redeemed it’s for the beta😭 someone help me
1 Reply
Support Agent
Support Agent3w ago
If you're encountering a specific error code in VALORANT, please match it to one of the following for potential fixes: - 0, 1, 38, VAN 0, VAN 1, VAN 6: "Connection error. Restart VALORANT and the Riot Client." - 4: "Invalid Riot ID. Change it here. (https://account.riotgames.com/#riot-id)" - 5, 44, 45: "Vanguard issue. Restart VALORANT and the Riot Client. If it persists, uninstall Riot Vanguard, then restart VALORANT." - 7: "Possible account suspension. Check your email or the VALORANT Discord/Support Site. It could also be a network issue." - 29: "Network issue. Allow VALORANT through your firewall. More details here. (https://support-valorant.riotgames.com/hc/en-us/articles/360048522893-Your-Firewall-VS-VALORANT)" - 39: "Server maintenance. Try again later." - 52-58, 60, 62-70: "Restart the Riot Client. If the problem persists, check the Support Site banners." - 138, VAN 138: "Cannot run on a virtual machine. Install on a regular instance of Windows." - 152, VAN 152: "Hardware ban. Typically lasts 4 months. Submit a ticket if needed." - VAN9001-9006: "Configuration issues with Secure Boot, TPM, or Windows version. Follow the relevant support articles." For any other codes, reinstalling Vanguard or checking for server issues might help. Refer to the full Riot support site for comprehensive troubleshooting.
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