What is the "Support Chat" feature?
I don't see any other references to this feature and didn't see anything in the demo.
Does this allow Twenty to chat with their users? Or does it allow Twenty's users to chat with "People"/"Companies" they've added to their workspace?
5 Replies
Hi @JarWarren, the Support Chat is visible on the bottom left corner. It's a support feature for Twenty (or whoever runs Twenty) to chat with Twenty users. Its goal is to provide customer support
Gotcha, thanks!
@charles sorry for pinging again, but it seems Twenty might be able to handle this feature on its own at some point. Are there any plans for something along those lines?
@JarWarren not sure what you mean? Do we plan to allow users to have real time communication with people on Twenty? If yes, our current plan is to allow users to send outgoing emails/messaging via Twenty but it's not on the short term roadmap
Ok yeah, that was my question. Thanks for the clarification
you are welcome 🙂