Cannot Purcahse VP

For some reason my saved cards dissappeared whne i attempted to buy a skin today so as I went to put my info in for another card and click purchase it leaves me stuck on the red loading screen or says error like this so can someone PLEASE help me so I can buy rgx pro blade 🙏
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3 Replies
Support Agent
Support Agent8mo ago
It sounds frustrating not to be able to purchase VP! Here are some steps you can try to resolve the issue: 1. Restart Client: Close VALORANT and the Riot Client, then relaunch both to see if this resolves the issue. 2. Clear Cache and Cookies: Sometimes, clearing your browser’s cache and cookies can help resolve payment issues. 3. Check Internet Connection: Ensure that your internet connection is stable. 4. Different Payment Method: Try using a different payment method if possible (another credit/debit card, PayPal, etc.). 5. Disable VPN/Proxy: If you are using a VPN or proxy, try disabling it as it can sometimes interfere with transactions. 6. Contact Support: If all the above steps fail, please submit a ticket to Riot Games support here for further assistance.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
MaayaSmiles
MaayaSmilesOP8mo ago
Additionally this also shows up
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GLOW
GLOW8mo ago
Ssme thing happen to me also my game crashes whenever i try to add my card

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