New install failing

Hello friends. I was able to use bazzite a couple of weeks ago but when I went to reinstall it fresh on a new faster drive it now just hangs on a black screen after install on the first boot. Running the following: Ryzen 7800x3d Radeon 7900xtx X670 chipset Samsung nvme drive I also tried popos, and I’m able to install but after updating it also will no longer boot. Any ideas what I might be running into?
29 Replies
Soren
SorenOP6mo ago
Also just tried Ultramarine - same deal, once it finishes updates after first install it hangs on a black screen. 😭
wolfyreload
wolfyreload6mo ago
I'd guess that you have fast boot enabled or secure boot enabled in the bios
Soren
SorenOP6mo ago
Both are turned off, I tried with and without secure boot as well 😦 Ultramarine - I can boot with the old image of 6.8.11 kernel but if I try to boot into the 6.9.4 kernel is when it just hangs
wolfyreload
wolfyreload6mo ago
Could be a kernal regression where something isn't working Pop!_OS tends to keep the kernal current When you get the blank screen can you get into a TTY session with CTRL+ALT+F2?
Soren
SorenOP6mo ago
Is there a way to fix it manually so I can install bazzite? No, it just completely locked up, all my fans spin down as well like there’s 0 activity
wolfyreload
wolfyreload6mo ago
You might be able to boot directly into the terminal instead of the UI and then rollback to an older version of Bazzite I created a video a while back, but it might or might not work for you. https://youtu.be/gE1ff72g2Gk Hopefully it helps.
Soren
SorenOP6mo ago
Thanks I’ll look into that
Soren
SorenOP6mo ago
Found a build from 5 days ago on another drive and getting further
No description
Soren
SorenOP6mo ago
Okay so I’ve confirmed that I can boot and run bazzite without issues on version 40.20240605.0 but it’s still hard crashing on boot on version 40.20240618.0 Should I report this somewhere else so it can get looked at/fixed ? Okay so it looks like 40.20240611.0 is the most recent version that will still boot on my machine. I just started at the most recent and worked my way back
Kyle Gospo
Kyle Gospo6mo ago
what's the kernel version on that image?
Soren
SorenOP6mo ago
Hi @Kyle Gospo i believe this is the info youre looking for
Soren
SorenOP6mo ago
No description
Soren
SorenOP5mo ago
please let me know if there is anything else you need i tried updating to the latest garuda linux and bazzite and both still boot to a black screen after updates. im guessing since multiple distros wont boot after updating its a driver issue with the 7900xtx?
Kyle Gospo
Kyle Gospo5mo ago
no, 7900XTX is fully supported lots of people here use it Not sure what's going on here, but something about your system clearly doesn't like the newer kernel
Soren
SorenOP5mo ago
fairly new to using linux with a gui as my daily driver - is there anything else i can look into or am i kind of stuck since it locks up on a black screen? fwiw bazzite is wonderful on our steamdeck and legion go
Kyle Gospo
Kyle Gospo5mo ago
if you can get a dmesg that may help, though would require a functioning TTY see if you can hit control+alt+f4 to get a basic login
Soren
SorenOP5mo ago
will do, thank you ❤️ So I was able to kill the splash screen so I could see the boot process It ends on amdgpu 0000:18:00.0: [drm] Cannot find any crtc or sizes
Kyle Gospo
Kyle Gospo5mo ago
that would be your gpu driver failing to find a valid display mode, which makes sense how's your display connected? and what's the resolution & refresh rate?
Soren
SorenOP5mo ago
Display is the 34” ultra wide lg oled, 3560x1440 and its default is 240hz on DisplayPort Model:34GS95QE-B.AUS
Soren
SorenOP5mo ago
No description
Soren
SorenOP5mo ago
I have a second monitor hooked up via hdmi as well, 4k 120hz
Kyle Gospo
Kyle Gospo5mo ago
Try disconnecting the 2nd monitor, and only using displayport see if the behavior changes AMD GPUs on linux don't support HDMI 2.1, and I think your HDMI monitor exceeds the limits of HDMI 2.0 licensing thing
Soren
SorenOP5mo ago
This must be it, I unplugged the hdmi cable and it’s thinking at least, no blank screen Success
Kyle Gospo
Kyle Gospo5mo ago
sweeet
Soren
SorenOP5mo ago
It’s the monitor being plugged into HDMI
Kyle Gospo
Kyle Gospo5mo ago
any way you can get a displayport cable on that monitor?
Soren
SorenOP5mo ago
Yes, thank you so much. I’ve been searching aimlessly for like a week now
Kyle Gospo
Kyle Gospo5mo ago
appreciate you helping debug it only way this stuff gets documented
Soren
SorenOP4mo ago
Anytime my friend Hey @Kyle Gospo I just wanted to let you know that all of the issues i was having tied back to the 32" Gigabyte monitor I was using. I switched to an equivalent LG and all of the issues stopped (even over HDMI, still using DP now though). It's the GIGABYTE M32U 32" 4K 144Hz Gaming Monitor. i was able to reproduce the problem hooking that monitor up to a different desktop we also are running bazzite on
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