Forgot Email
I’d appreciate if a staff could reach out to me as I’ve been stuck on this for so long. I stopped playing the game in 2023 and made a comeback at the end of 2023 December. I no longer have the email I used for the account. But I know the user and password. I can’t sign into Riot Client and change my username or do any other updates as it’s asking me to “Enter the code we’ve emailed to **”
I then click “no longer have access to that email” and it’s asking me to do the MFA if I click on that it’s asking me to sign in using email. But I don’t have the email. I’m so lost could someone help.
2 Replies
If you've forgotten the email address associated with your VALORANT account, follow these steps:
1. Try Account Recovery:
- Visit this page to attempt to recover your account using any possible email addresses or usernames you remember. It may help narrow down the correct email address.
2. Support Ticket:
- If you can't recover the account yourself, submit a ticket to Riot Games support here. Provide as much information as possible, such as the username, any transaction details, or previous Riot IDs. This helps verify your ownership of the account.
3. Check Email Accounts:
- Look through your various email accounts for any communication from Riot Games. Search terms like "Riot," "VALORANT," or "account" might be helpful.
4. Secure Your Account:
- Once you regain access, make sure to update your account information and enable two-factor authentication for added security.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!I’ve tried making a ticket but it wasn’t replied to, I went to check “My tickets” and I can’t find the one I posted. It’s asking for when I made the account, I don’t know/ remember that. I have no access to the email I used as I’ve changed my Email