Cloudflare managed dns for a domain, notified of subdomain registry from google search, cant find

Hi, I've got a domain registered with cloudflare. Today I got an email that a subdomain property had been registered to some random gmail user on google search console. I've gone to the subdomain website and it's some chinese scam website. The thing is I can't work out how this was done, and going into cloudflare DNS the subdomain isn't registered in there. Does anyone know how I can resolve this?
2 Replies
galen
galen5mo ago
Hi @pxj101 , unfortunately can't help but I'm bumping this thread in hopes that someone notices. The same thing happened to me. My domain was registered with Cloudflare but now some Chinese website is now the registrant. I received no notification of this.
Flare
Flare5mo ago
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email. Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place. For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
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