2 Replies
It sounds like your friend might be experiencing a common issue that can have several causes. Here are some steps they could try:
1. Restart VALORANT and Riot Client: Often, a simple restart can resolve the issue.
2. Check for Updates: Make sure both the game and the Riot Client are fully updated.
3. Reinstall Riot Vanguard: Uninstall Riot Vanguard and then restart VALORANT. This will automatically reinstall it.
4. Firewall Settings: Ensure that VALORANT is allowed through the firewall. More details can be found here.
5. System Requirements: Confirm that your friend's system meets the minimum requirements to run VALORANT.
6. Check for Problematic Software: Sometimes software running in the background can interfere with VALORANT. Disable unnecessary applications.
7. Reinstall Game: As a last resort, uninstall and then reinstall VALORANT.
If these steps don't help, your friend may need to submit a ticket to Riot Support for further assistance.
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