driver crashing

hello, i recently got a new pc and its always been fine. ever since the new driver update its been freezing,crashing and doing this. i c hecked 110000 times and my pc is up to date, reset my pc completely to the factoryu settings and nothing is working. pls help.
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4 Replies
Support Agent
Support Agent3w ago
It sounds frustrating that your new PC is having these issues after a driver update. Here are some steps you can try to resolve the crashing issue: 1. Reinstall Graphics Drivers: - Use Display Driver Uninstaller (DDU) to completely uninstall your current graphics drivers. - Download the latest drivers from your GPU manufacturer's website (NVIDIA, AMD, or Intel) and install them. 2. Check for Windows Updates: - Ensure that your Windows OS is fully updated. Sometimes, driver issues can be resolved with the latest Windows updates. 3. Adjust Graphics Settings: - Lower your in-game graphic settings to see if that stabilizes the performance and stops the crashes. 4. Clean Install VALORANT: - Uninstall VALORANT, restart your computer, and then reinstall it to ensure the game files are not corrupted. If the problem persists, you may want to check the detailed troubleshooting guide in the link provided in the error message (https://riot.com/38b2jJn) or contact VALORANT Support for further assistance.
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auora
auora3w ago
didnt work.. ive got a ryzen 7 and a nvidea gefore rtx 3060 bte btw and its only doing this with valorant
auora
auora3w ago
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auora
auora3w ago
pls