2 Different types of crashes
Hello, I always seem to crash for Valorant and its always in one of two ways:
1. Game freezes and then goes into BSOD
2. Game Freezes, disables tabbing out and says "A critical/terminal error has occured"
I have tried making a new windows profile with a fresh install and ive tried searching this on yt, please help <3
I can also send logs, i just dont know how to access them
1 Reply
Your crashes could be due to several issues, including software conflicts, outdated drivers, or problematic hardware. Here are a few steps you can take to troubleshoot:
1. Update Drivers: Ensure your graphics and other essential drivers are up-to-date, especially your GPU driver.
2. Check for Overheating: Monitor your PC's temperature while playing. Overheating can cause crashes.
3. Run as Admin: Run VALORANT and the Riot Client as an administrator.
4. Disable Overlays: Disable any in-game overlays (e.g., Discord, Nvidia ShadowPlay).
5. Check for Background Software: Some software might conflict with VALORANT. Try running with minimal software in the background.
6. Reinstall Vanguard: Uninstall Riot Vanguard, restart your PC and let it reinstall.
7. Run Diagnostics: Use Windows Memory Diagnostic tool to check for RAM issues.
For logs:
1. Press Win + R, type
%localappdata%, and press Enter.
2. Navigate to the VALORANT -> Saved -> Logs folder.
3. Attach the log files when opening a support ticket here: Riot Games Support.
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