I accepted a console code from my friend and it says “that was unexpected”

How do I fix
1 Reply
Support Agent
Support Agent6mo ago
It sounds like you're encountering an issue with redeeming a code on your VALORANT account. This "that was unexpected" message can occur due to a few reasons. Here's what you can try: 1. Check Region Compatibility: Ensure that the code you received is compatible with your VALORANT account region. Some codes are region-specific. 2. Code Validity: Double-check that the code has been entered correctly and hasn't expired or already been used. 3. Redeeming Platform: Make sure you are redeeming the code on the correct platform. For VALORANT, this would typically be through the Riot Client or the official Riot Games website. 4. Restart and Retry: Restart the Riot Client and try redeeming the code again. 5. Support Ticket: If the issue persists, you may need to reach out to Riot Support with details of the error and the code you are trying to redeem. Here's the link: Riot Games support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
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