freeze valorant

hi, so I am using a computer. when I want to open valorant sometimes my screen freezes and can't do anything, can only manually reset my pc then open valorant again while when I play other games it doesn't happen like that, and sometimes I'm in the game I do alt+tab to switch to another tab, my screen immediately freezes can't press any buttons, I have updated my graphic card and windows, but it still happens like that. any suggestions?
6 Replies
Support Agent
Support Agent3w ago
It sounds frustrating to deal with these crashes. Here are a few troubleshooting steps you can try: 1. Update Drivers & Windows: Ensure your GPU drivers and Windows OS are up-to-date. 2. Disable Full-Screen Optimization: Right-click your VALORANT shortcut, go to Properties > Compatibility, and check "Disable fullscreen optimizations." 3. Adjust In-Game Settings: Lower graphic settings or try enabling/disabling V-Sync in VALORANT. 4. Run VALORANT as Admin: Right-click the VALORANT shortcut and select ‘Run as Administrator.’ 5. Background Applications: Close unnecessary background programs through Task Manager. 6. In-Game Overlay: Disable overlays from programs like Discord, GeForce Experience, etc. 7. Clean Boot: Perform a clean boot of Windows to rule out software conflicts: Guide. 8. Reinstall VALORANT & Riot Vanguard: Uninstall both, restart your PC, and reinstall them. If the issue persists, it might be beneficial to submit a ticket to Riot Support for more in-depth assistance.
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FireLight
FireLight3w ago
my valorant still freeze
vsx
vsx3w ago
hey i also wanted to report this issue. this mainly happens to me when i switch to another app while valorant is loading, and the cursor gets locked? for example loading into a game, your cursor disappears. if i alt tab during this state my pc freezes
FireLight
FireLight3w ago
@vsx maybe i get some solution
vsx
vsx3w ago
ive tried that, it didn't work for me. hopefully it does for you