vangaurd doesnt load but i can play Val?

i recently loaded in to a match of comp and i checked my hidden icons cuz i was lagging (to check for unwanted programs in the background) and i saw that riot nor vanguard where open, with a quick check of process lasso i found that to be true. but i was still in the match, i finished that match and 2 more without issue, restarted my pc cuz of the vanguard not being open and BOOM i cant play ranked cuz of 'Competitive Restriction' and cant play unrated/swift/spike rush for queue dodging. does anyone know what happened?
2 Replies
fluffy
fluffy3w ago
repost btw
Support Agent
Support Agent3w ago
It sounds like you encountered an unusual issue where the Riot Vanguard service wasn't running, yet you could still participate in matches. Normally, if Riot Vanguard is not active, the game shouldn't allow you to join any matches due to security concerns. Your Competitive Restriction likely resulted from the Vanguard service failure and subsequent restart, which flagged your account for potential rule violations. Queuing restrictions for unrated modes are typically penalties for actions like queue dodging or consistent connectivity issues. Here's what you can do: 1. Ensure Vanguard is Running: Double-check that the Riot Vanguard icon is present and active after launching the game. 2. Reinstall Vanguard: If issues persist, try uninstalling and reinstalling Riot Vanguard via the Riot Client or the Control Panel. 3. Check Background Services: Ensure no other software could interfere with Vanguard. 4. Submit a Support Ticket: Given the complexity, contacting Riot Support might be necessary for them to review your case and lift any unfair restrictions. Use this link: Riot Games Support
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