My account is hacked and needs recovery
I am trying to recover my lost account and am putting everything needed to recover it. Whenever I try to submit it however it keeps saying that I am unable to and really need this account back. I don't know the password or username as it is changed completely as I couldn't turn on mfa as it didn't let me change my gmail which made me not able to change my in game username or my gmail. Please can a developer help me out to solve this and recover my lost account thank you. Also the second image shows my account and the name and tagline were changed but I was succesfully able to find the name and tagline of it.
1 Reply
I'm sorry to hear that your account has been hacked. Please follow these steps to recover your account:
1. Submit a Ticket:
- Go to Riot Games Support.
- Select "Account Management, Data Requests, or Deletion."
- Provide all the required information about your account (username, email, any past transaction IDs if available).
2. Follow Up:
- If you don't get a response within a few days, follow up on your ticket on the same page or via Riot’s support channels.
3. Enable MFA (after recovery):
- Once you regain access, enable Multi-Factor Authentication (MFA) immediately. This can be done from your Riot account settings.
If you continue experiencing issues, you might need to provide Riot Support with any additional verification details they request. Also, make sure to change passwords for any associated email accounts and consider any additional security measures to prevent future issues.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!