can I get some help

Does anyone know how to fix the" there was an error connecting to valorant platform"? it's error code 7 I'm on ps5

2 Replies

Error code 7 indicates a possible account suspension or network issues. While VALORANT is not officially supported on PS5 as it's a PC-exclusive game, I'll provide general guidance for PC that may help if you are playing via a cloud gaming service or similar setup: 1. Check Email and Support Site: Ensure there are no account suspensions by checking the email associated with your Riot account or visiting the VALORANT support site. 2. Network Troubleshooting: - Run these commands in Command Prompt (admin) on a connected PC:

     netsh int ip reset
     ipconfig /release
     ipconfig /renew
     ipconfig /flushdns
     netsh winsock reset

     netsh int ip reset
     ipconfig /release
     ipconfig /renew
     ipconfig /flushdns
     netsh winsock reset

- Ensure your network connection is stable and has sufficient bandwidth. 3. Firewall Settings: Make sure VALORANT is allowed through your firewall. If you continue to face issues, visit the Riot Games support site for more detailed assistance.

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Saucywan•3w ago

Ignore ^ It has an outdated database This is normally caused by your network connection You can try using a dns server Like 8.8.8.8, 8.8.4.4 OR 1.1.1.1, 1.0.0.1 You can also try restarting your router

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can I get some help