2 of my games got terminated because I was "using game modifications"
I've played 2-3 games of competitive quite normally, and then the next 2 games got terminated but I was playing normally.
Btw I'm not using valorant tracker or any external app to modify valorant.
How do I fix this?
1 Reply
The error code VAL 4 indicates that your device has been flagged for violations of the User Rules as per Section 7 of the VALORANT Terms of Service. If you're confident that you were not using any unauthorized modifications or third-party software, it could be a false positive. Here are the steps you can take:
1. Review Installed Software: Ensure that no unauthorized softwares are running on your system.
2. Update and Scan: Update your operating system and antivirus, then run a full system scan to ensure there's no malware or unwanted programs.
3. Appeal the Decision: If you believe this is a mistake, you can appeal by submitting a ticket to Riot Games Support. Provide as much detail as possible about the issue and your gameplay.
To submit a ticket, visit the Riot Games support site: Riot Games Support.
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