T
Typebot•11mo ago
Px

WhatsApp trigger

Hello, I am trying to use the WhatsApp integration. If I start via the "start" button I get send the message "Hello" but it does not capture my contact name. It also does not trigger the conversation start if I send a message via WhatsApp first.
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7 Replies
Px
PxOP•11mo ago
I changed the setup to work like the attached image. This current implementation does save the message and the contact name, however it does not trigger the "Hello" response.
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altomarketing
altomarketing•11mo ago
You should add all in a the same first block
Px
PxOP•11mo ago
Thanks for the response but its still not working :/
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Baptiste
Baptiste•11mo ago
It works in Test mode, right? I tried in test mode, works fine. Trying in published bot Works fine 🤔
Baptiste
Baptiste•11mo ago
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Px
PxOP•11mo ago
it stores the message but doesn't send the "Hello" message still :/
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altomarketing
altomarketing•11mo ago
I have like this in selfhosted docker latest version with no problem at all
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