V
VALORANT6mo ago
aphxx

Locked out of account for no reason

Ive gotten locked out of my account for 4 months and havent gotten a reason and this is very sudden as i was on a winstreak to immortal, and now cant get it because of this. I havent done anything to deserve a ban
3 Replies
Support Agent
Support Agent6mo ago
It sounds like you might be experiencing a hardware ban, which typically lasts 4 months. This can happen for various reasons, even if it seems sudden to you. I recommend submitting a ticket to Riot Games support to get more specific details about your ban and see if there's anything that can be done to resolve it. You can submit a ticket through the Riot Games support website: Riot Games support. For more information on hardware bans, please check out this article: Vanguard Restrictions.
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aphxx
aphxxOP6mo ago
if i can get a a riot employee to help would be helpful
DowDaw
DowDaw6mo ago
We can't help you here contacting Riot through their site is the only way: https://support-valorant.riotgames.com/hc/en-us
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