hCaptcha
Every time my friend tries to log in, they are asked to do as in the image attached. When clicking on the lizard, it says that it isn't unable to verify the hCaptcha. Any ideas?
1 Reply
hCaptcha issues can be frustrating. Here are a few things you can try to help your friend:
1. Clear Cache and Cookies: Sometimes old data can cause issues with verification processes. Clearing the browser's cache and cookies might help.
2. Try a Different Browser: Switch to another browser to see if the issue persists.
3. Disable Browser Extensions: Some extensions might interfere with hCaptcha. Try disabling them temporarily to see if the problem resolves.
4. Ensure Browser is Updated: Make sure the browser is updated to the latest version.
5. Check Internet Connection: A stable connection is necessary for hCaptcha to work properly.
6. Allow hCaptcha through Firewall: Ensure your firewall or antivirus software is not blocking hCaptcha.
If these steps don't resolve the issue, it might be a good idea to contact Riot Games Support for further assistance. You can submit a ticket here: Riot Games Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question, please right click this message -> Apps -> ✅ Mark Solution. Thank you!