V
VALORANT6mo ago
Snevee

Joining matches lately.

Since the latest update when I queue a match, in the agent selection screen it stays stuck even after all agents are selected for like 2-5 minutes. When it goes away the loading screen comes and goes within 10-15 secs. After joining match I see that I am already 2 rounds late. I get banned every time from unrated for 5-8 minutes and from Comp for 24 or 48 hours. My Exp and rewards are also removed. I am tired of this. By the way, my PC is good enough to run the whole match in 100+ FPS. So my PC isn't the issue. Help please!
29 Replies
Support Agent
Support Agent6mo ago
It sounds like you're experiencing significant delays during the Agent selection and loading screens, causing you to miss rounds and face penalties. Here are a few things to try: 1. Check Your Network: High latency can cause these delays. Ensure you're connected to a stable internet connection. Ideally, use a wired connection rather than Wi-Fi for lower ping and more stability. 2. Restart Your Router: Sometimes, a simple router restart can fix connectivity issues. 3. Windows Network Reset: Run Command Prompt as an Administrator and execute the following commands: - netsh int ip reset - ipconfig /release - ipconfig /renew - ipconfig /flushdns - netsh winsock reset 4. Allow VALORANT Through Firewall: Make sure VALORANT is allowed through your firewall. You can find more details here: Firewall Instructions. 5. VPNs or Background Apps: Disable any VPNs you might be using and close unnecessary background applications that could be consuming bandwidth. If these steps don’t resolve the issue, consider filing a support ticket for more specialized assistance from Riot. Visit: Riot Games Support
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Geniux
Geniux6mo ago
Also check if you have val installed on an SSD
Snevee
SneveeOP6mo ago
0 result with 1,2,4,5. my SSD has less storage
Geniux
Geniux6mo ago
so its installed on an HDD?
Snevee
SneveeOP6mo ago
yes
Geniux
Geniux6mo ago
thats the problem see
VANGUARD Main
VANGUARD Main6mo ago
This is an issue with files loading off of your disk. You might have a HDD. If you do, you should defragment it or get an SSD and place Valorant on it. Use windows key + r than type "dfrgui" to check what type of drive you have. Learn how to defragment: https://support.microsoft.com/en-us/windows/defragment-your-windows-10-pc-048aefac-7f1f-4632-d48a-9700c4ec702a
Solid State Drives (SSD) and Hard Disk Drives (HDD) are data storage devices. SSDs are usually much smaller, thinner, and offer more storage volume, speed, and efficiency compared to HDDs.
Snevee
SneveeOP6mo ago
but I am facing the problem after 8.11 everything was fine @GenZ ⛧ Walking Ult Orb
Snevee
SneveeOP6mo ago
No description
Snevee
SneveeOP6mo ago
i am stuck in here for like 5 mins
fanum
fanum6mo ago
Same issue with me but my fps has been in the dump this patch
Saucywan
Saucywan6mo ago
Your FPS is at 11 It could be just a system issue
fanum
fanum6mo ago
for me that didnt happen at all till the new update and now i cant join a single game because its stuck on that screen and i used to smooth 80 fps now its 50-60 and game freezes now
Saucywan
Saucywan6mo ago
Have you tried just simply reinstalling the entire game
fanum
fanum6mo ago
yes twice
Saucywan
Saucywan6mo ago
^
fanum
fanum6mo ago
i did all of these steps sooo
Saucywan
Saucywan6mo ago
Hm
fanum
fanum6mo ago
i have a ssd
Saucywan
Saucywan6mo ago
win+r, msinfo32, send a photo (I’m leaving now so please wait)
fanum
fanum6mo ago
i have a ssd and hdd btw
Saucywan
Saucywan6mo ago
Is the game installed on the SSD or the hard drive
fanum
fanum6mo ago
ssd i think its just a bug on valorants end since lots of people ive been playing with say there fps is in the garbage
fanum
fanum6mo ago
No description
fanum
fanum6mo ago
also i do boot with hard disk
Saucywan
Saucywan6mo ago
win+r, tpm.msc, send a photo
fanum
fanum6mo ago
cant cant take a screenshot
Saucywan
Saucywan6mo ago
? Why
Snevee
SneveeOP6mo ago
thats the stuck issue bro lemme send you the match fps
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